consumers

UK households receive too many nuisance calls, says Ofcom

Nuisance calls are being clamped down on after Ofcom’s latest survey found UK households receive ‘too many’. 843 people were asked by the telecoms regulator to keep a four-week record of their unwanted calls, with 82% reporting nuisance calls within that time, on average receiving two a week. Claudio Pollack, Ofcom’s consumer group director, said: ‘Two nuisance…

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Ofcom to overhaul non-geographic call charging

  The UK’s telecoms regulator has confirmed plans to overhaul charging mechanisms for some non-geographic number ranges, with the aim of making it clearer to consumers. Ofcom has revealed plans to regulate the way that the 08, 09 and 118 number ranges are charged in order to ‘tackle consumer confusion’ about the costs of calling…

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