Premium line regulator Phone Pay Plus is reviewing BT’s 118 500 service, after claims that it doesn’t comply with its strict code of conduct. After an investigation by the BBC, which contacted a number of directory enquiries services to investigate how well the code of conduct is being adhered to, it was found that BT…
read moreCore Telecom has launched their brand new marketing campaign which looks to benefit thousands of UK companies already using 0844 numbers. From research carried out at the beginning of the year, Core found that thousands of existing 0844 users are not receiving the full benefits that the 0844 number range can offer, prompting the introduction…
read moreRetired IT manager Nigel Clarke has created a website providing call centre menu sequences for ease of access to thousands of services. After becoming increasingly frustrated with amount of time he spent trawling through the number of options and recorded information given on call centre menus, Mr Clarke decided to do something about it. Over…
read moreAlthough Apple remains number one in the BrandZ Top 100 Most Valuable Global Brand list, its rival Samsung is catching up. After enjoying a 51 per cent increase in brand value and increasing its worth to £21bn in the last year, Samsung have now climbed up the list to sit comfortably at number 30. In…
read moreNuisance calls are being clamped down on after Ofcom’s latest survey found UK households receive ‘too many’. 843 people were asked by the telecoms regulator to keep a four-week record of their unwanted calls, with 82% reporting nuisance calls within that time, on average receiving two a week. Claudio Pollack, Ofcom’s consumer group director, said: ‘Two nuisance…
read moreBT has announced their intent to offer free live coverage of Premier League to its broadband customers. By beginning of offer the free coverage to its customers, it puts BT in direct competition for the market share of the UK’s sports pay-TV market. The announcement comes after BT has won of a three-year deal to…
read moreCore Telecom is delighted to announce that flower distributors, Prestige Flowers is one of the latest companies to join the customer base. Prestige Flowers are one of the UK’s leading online flower delivery services and Core is delighted to have them as part of the Core family. Core has worked with other businesses within the…
read moreSamsung phones that run a secure version of Android have been approved by the US Department of Defense. The approval is the first part of a strategy to allow soldiers to use many types of devices, as it stands Blackberry are the only models to meet the security requirements of the US service personnel. This…
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