SMS vs. WhatsApp Business: Which is Better for Your Business?
Businesses need effective communication tools to engage with customers. Two popular options are SMS and WhatsApp Business, but which is better? Let’s compare them. What is SMS? SMS allows businesses to send mass text messages instantly, making it ideal for promotions, OTPs, alerts, and transactional messages. What is WhatsApp Business? WhatsApp Business enables chat-based interactions,…
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