Climbing the height of Mount Everest from sea level has been the latest successful charity challenge, completed by Daz White and his team from RAF Scampton. On 28th May, the team began the assent using an indoor climbing tower, with a time limit of 24 hours to climb 8848m, the equivalent distance from sea level…
read moreMobile roaming charges will be effectively scrapped under proposals agreed upon by the EU last week. As part of the effort to create a single European telecoms market, roaming charges for voice calls, texts and internet access could be completely removed by July 2014. Last Tuesday, the group of European Commissioners voted to ensure the…
read moreWhy does your business need SIP? SIP (Session Initiation Protocol) is one step up from VoIP (Voice over Internet Protocol), letting you run a number of communications applications over your internet connection. In basic terms, you can use voice, video and instant messaging in one session over the internet, saving your business money as you’re…
read moreBT Openzone’s wi-fi network is closing to O2 customers from 1 July, as the four-year deal between the two companies draws to an end. It was revealed to O2 customers today via email that the wi-fi hotspots around the UK will longer be available, although its 8000 hotspots would still be available in various shops…
read morePremium line regulator Phone Pay Plus is reviewing BT’s 118 500 service, after claims that it doesn’t comply with its strict code of conduct. After an investigation by the BBC, which contacted a number of directory enquiries services to investigate how well the code of conduct is being adhered to, it was found that BT…
read moreCore Telecom has launched their brand new marketing campaign which looks to benefit thousands of UK companies already using 0844 numbers. From research carried out at the beginning of the year, Core found that thousands of existing 0844 users are not receiving the full benefits that the 0844 number range can offer, prompting the introduction…
read moreRetired IT manager Nigel Clarke has created a website providing call centre menu sequences for ease of access to thousands of services. After becoming increasingly frustrated with amount of time he spent trawling through the number of options and recorded information given on call centre menus, Mr Clarke decided to do something about it. Over…
read moreAlthough Apple remains number one in the BrandZ Top 100 Most Valuable Global Brand list, its rival Samsung is catching up. After enjoying a 51 per cent increase in brand value and increasing its worth to £21bn in the last year, Samsung have now climbed up the list to sit comfortably at number 30. In…
read moreNuisance calls are being clamped down on after Ofcom’s latest survey found UK households receive ‘too many’. 843 people were asked by the telecoms regulator to keep a four-week record of their unwanted calls, with 82% reporting nuisance calls within that time, on average receiving two a week. Claudio Pollack, Ofcom’s consumer group director, said: ‘Two nuisance…
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